IP Library Granted Patent US 8,135,774
Granted Patent Utility
US 8,135,774 · Confirmation No. 3014

VIRTUAL CONTACT CENTER WITH DYNAMIC ROUTING

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2012-02-22 ISSUE.NTF Issue Notification 1 View
2012-02-06 IFEE Issue Fee Payment (PTO-85B) 2 View
2011-11-09 NOA Notice of Allowance and Fees Due (PTOL-85) 5 View
2011-11-09 SRNT Examiner's search strategy and results 7 View
2011-11-09 IIFW Issue Information including classification, examiner, name, claim, renumbering, etc. 1 View
2011-11-09 FWCLM Index of Claims 1 View
2011-11-09 SRFW Search information including classification, databases and other search related notes 1 View
2011-10-03 AP.B Appeal Brief Filed 17 View
2011-10-03 N417 Electronic Filing System Acknowledgment Receipt 2 View
2011-09-26 APBD Notice - Defective Appeal Brief 3 View
2011-08-26 AP.B Appeal Brief Filed 17 View
2011-08-26 WFEE Fee Worksheet (SB06) 2 View
2011-08-26 N417 Electronic Filing System Acknowledgment Receipt 2 View
2011-08-25 N/AP Notice of Appeal Filed 2 View
2011-08-25 WFEE Fee Worksheet (SB06) 2 View
2011-08-25 N417 Electronic Filing System Acknowledgment Receipt 2 View
2011-06-09 CTFR Final Rejection 6 View
2011-06-09 892 List of references cited by examiner 1 View
2011-06-09 FWCLM Index of Claims 1 View
2011-06-09 SRFW Search information including classification, databases and other search related notes 1 View
2011-06-09 SRNT Examiner's search strategy and results 7 View
2011-03-29 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2011-03-29 CLM Claims 3 View
2011-03-29 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2011-03-29 N417 Electronic Filing System Acknowledgment Receipt 2 View
2011-03-29 WFEE Fee Worksheet (SB06) 1 View
2011-01-21 CTNF Non-Final Rejection 7 View
2011-01-21 892 List of references cited by examiner 1 View
2011-01-21 SRNT Examiner's search strategy and results 5 View
2011-01-21 FWCLM Index of Claims 1 View
2011-01-21 SRFW Search information including classification, databases and other search related notes 1 View
2010-10-29 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2010-10-29 CLM Claims 3 View
2010-10-29 REM Applicant Arguments/Remarks Made in an Amendment 7 View
2010-10-29 N417 Electronic Filing System Acknowledgment Receipt 2 View
2010-10-29 WFEE Fee Worksheet (SB06) 1 View
2010-10-29 WFEE Fee Worksheet (SB06) 1 View
2010-09-27 CTNF Non-Final Rejection 8 View
2010-09-27 892 List of references cited by examiner 1 View
2010-09-27 SRFW Search information including classification, databases and other search related notes 1 View
2010-09-27 FWCLM Index of Claims 1 View
2010-09-27 SRNT Examiner's search strategy and results 1 View
2010-06-22 RCEX Request for Continued Examination (RCE) 3 View
2010-06-22 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2010-06-22 CLM Claims 3 View
2010-06-22 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2010-06-22 WFEE Fee Worksheet (SB06) 2 View
2010-06-22 N417 Electronic Filing System Acknowledgment Receipt 2 View
2010-06-22 WFEE Fee Worksheet (SB06) 1 View
2010-03-30 OA.POSTCARD A courtesy postcard sent by USPTO to users who opt-in for e-Office Action 1 View
2010-03-22 CTFR Final Rejection 9 View
2010-03-22 892 List of references cited by examiner 1 View
2010-03-22 SRFW Search information including classification, databases and other search related notes 1 View
2010-03-22 FWCLM Index of Claims 1 View
2010-03-22 SRNT Examiner's search strategy and results 1 View
2009-10-30 ELC. Response to Election / Restriction Filed 1 View
2009-10-30 REM Applicant Arguments/Remarks Made in an Amendment 1 View
2009-10-30 WFEE Fee Worksheet (SB06) 2 View
2009-10-30 N417 Electronic Filing System Acknowledgment Receipt 2 View
2009-10-30 XT/ Extension of Time 1 View
2009-09-22 CTRS Requirement for Restriction/Election 7 View
2009-09-22 FWCLM Index of Claims 1 View
2009-06-04 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2009-06-04 CLM Claims 4 View
2009-06-04 REM Applicant Arguments/Remarks Made in an Amendment 7 View
2009-06-04 N417 Electronic Filing System Acknowledgment Receipt 2 View
2009-06-04 WFEE Fee Worksheet (SB06) 1 View
2009-03-20 CTNF Non-Final Rejection 9 View
2009-03-20 892 List of references cited by examiner 1 View
2009-03-20 SRFW Search information including classification, databases and other search related notes 1 View
2009-03-20 FWCLM Index of Claims 1 View
2009-03-20 BIB Bibliographic Data Sheet 1 View
2009-03-20 1449 List of References cited by applicant and considered by examiner 2 View
2009-03-20 SRNT Examiner's search strategy and results 6 View
2009-03-20 SRNT Examiner's search strategy and results 2 View
2008-07-03 NTC.PUB Notice of Publication 1 View
2008-05-21 TRAN.LET Transmittal Letter 1 View
2008-05-21 IDS Information Disclosure Statement (IDS) Form (SB08) 2 View
2008-05-21 TRAN.LET Transmittal Letter 1 View
2008-05-21 N417 Electronic Filing System Acknowledgment Receipt 2 View
2007-05-11 APP.FILE.REC Filing Receipt 3 View
2007-05-02 OATH Oath or Declaration filed 2 View
2007-05-02 WFEE Fee Worksheet (SB06) 2 View
2007-05-02 N417 Electronic Filing System Acknowledgment Receipt 2 View
2007-02-06 APP.FILE.REC Filing Receipt 3 View
2007-02-06 PEFN Pre-Exam Formalities Notice 2 View
2006-12-27 SPEC Specification 18 View
2006-12-27 CLM Claims 3 View
2006-12-27 ABST Abstract 1 View
2006-12-27 DRW Drawings-only black and white line drawings 6 View
2006-12-27 OATH Oath or Declaration filed 2 View
2006-12-27 ADS Application Data Sheet 6 View
2006-12-27 WFEE Fee Worksheet (SB06) 2 View
2006-12-27 N417 Electronic Filing System Acknowledgment Receipt 3 View
2006-12-27 WFEE Fee Worksheet (SB06) 1 View
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Quick Facts
Patent No.
US 8,135,774
App. No.
11/616,738
Filed
2006-12-27
Granted
2012-03-13
Pub. No.
US20080162701A1
Art Unit
2457
PTA
0 days