Patent Assignment
Reel/Frame 067390/0344
Change of Name
Recorded: 2024-05-13
Pages: 4
Assignor
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Executed: 2021-03-15
Assignee
GENESYS CLOUD SERVICES, INC.
1302 EL CAMINO REAL, SUITE 300, MENLO PARK, CALIFORNIA, 94025
Covered Properties
(5)
Method for Processing a Customer Request Through a Plurality of Communication Interfaces and for Supervising Such Processing
Telephony System with a Background Recapitulation Feature
Method for Interacting with a Group of Individuals as a Single Contact
System and Method for Automatic Quality Management in a Contact Center Environment
System and Method for Automatic Quality Management in a Contact Center Environment
Related Assignments
(16)
Other recorded transfers of the patents in this record — the chain of ownership.
Security Agreement
Feb 8, 2013
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: GOLDMAN SACHS BANK USA
Reel/Frame 029778/0939 →
Assignment of Assignor's Interest
Aug 9, 2013
From: PAUGAM, BRUNO; HERVOCHON, STEPHANE
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 031003/0224 →
Assignment of Assignor's Interest
Aug 14, 2013
From: BLECON, STEPHANE; LAINE, DIVI
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 031012/0584 →
Security Agreement
Nov 15, 2013
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.; ANGEL.COM INCORPORATED; UTOPY, INC.; SOUNDBITE COMMUNICATIONS, INC.
To: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
Reel/Frame 031644/0814 →
Patent Release (Reel:031644/Frame:0814)
Dec 2, 2016
From: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR; ANGEL.COM INCORPORATED; UTOPY, INC.; SOUNDBITE COMMUNICATIONS, INC.
Reel/Frame 040798/0428 →
Security Agreement
Dec 5, 2016
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR; ECHOPASS CORPORATION; INTERACTIVE INTELLIGENCE GROUP, INC.; BAY BRIDGE DECISION TECHNOLOGIES, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 040815/0001 →
Corrective Release for Security Interest in Patents Originally Recorded at Reel/Frame (029778/0939)
Feb 27, 2017
From: JPMORGAN CHASE BANK, N.A., AS SUCCESSOR TO THE ORIGINAL COLLATERAL AGENT GOLDMAN SACHS BANK USA
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.; ANGEL.COM INCORPORATED; UTOPY, INC.; SOUNDBITE COMMUNICATIONS, INC.
Reel/Frame 041821/0209 →
Assignment of Assignor's Interest
Oct 3, 2017
From: RISTOCK, HERBERT WILLI ARTUR; MEZHIBOVSKY, VLADIMIR
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 044237/0320 →
Security Agreement
Feb 22, 2019
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.; ECHOPASS CORPORATION; GREENEDEN U.S. HOLDINGS II, LLC
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 048414/0387 →
Assignment of Assignor's Interest
Mar 22, 2019
From: MILLER, DEREK M.; BRENNAN, TAYLOR
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 048676/0153 →
Assignment of Assignor's Interest
Mar 25, 2019
From: MILLER, DEREK M.; BRENNAN, TAYLOR
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 048693/0290 →
Security Agreement
Jul 31, 2019
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: BANK OF AMERICA, N.A.
Reel/Frame 049916/0454 →
Corrective Assignment to Correct the to Add Page 2 of the Security Agreement Which Was Inadvertently Omitted Previously Recorded on Reel 049916 Frame 0454. Assignor(S) Hereby Confirms the Security Agreement.
Oct 29, 2019
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: BANK OF AMERICA, N.A.
Reel/Frame 050860/0227 →
Notice of Succession of Security Interests at Reel/Frame 050860/0227
Feb 3, 2025
From: BANK OF AMERICA, N.A., AS RESIGNING AGENT
To: GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT
Reel/Frame 070096/0452 →
Notice of Succession of Security Interests at Reel/Frame 040815/0001
Feb 3, 2025
From: BANK OF AMERICA, N.A., AS RESIGNING AGENT
To: GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT
Reel/Frame 070498/0001 →
Notice of Succession of Security Interests at Reel/Frame 04814/0387
Feb 5, 2025
From: BANK OF AMERICA, N.A., AS RESIGNING AGENT
To: GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT
Reel/Frame 070115/0445 →